Question 1

What warranty do you offer on repairs?

Accepted Answer

RPM Auto Repair is a NAPA AutoCare Center, so qualifying repairs are covered by the nationwide NAPA Peace of Mind Warranty for 24 months or 24,000 miles, whichever comes first, on both parts and labor. It is honored at thousands of NAPA shops across the country, so you are protected even far from home. Call (951) 653-4777 for details.

Question 2

Is your warranty valid outside of Riverside?

Accepted Answer

Yes. Our nationwide NAPA warranty (24 months or 24,000 miles, whichever comes first) is honored at thousands of participating NAPA AutoCare Centers across the country, so a covered repair stays protected wherever you travel.

Question 3

Does the warranty cover both parts and labor?

Accepted Answer

It does. Qualifying repairs are covered for parts and labor for 24 months or 24,000 miles, whichever comes first. We will confirm the exact coverage for your repair before any work begins.

Question 4

Do you accept insurance for collision repairs?

Accepted Answer

Yes. We accept insurance for collision repairs and can work with your claim. Bring your estimate or claim details and our team will help coordinate the repair so you get back on the road safely. Call (951) 653-4777 to get started.

Question 5

Can you work directly with my insurance company on a collision claim?

Accepted Answer

We are glad to assist with insurance for collision repairs. Provide your claim number and adjuster information and we will help coordinate the paperwork and restore your vehicle to a high standard.

Question 6

Do you offer any discounts?

Accepted Answer

Yes! We proudly offer a 10% discount for AAA members, active and retired military, and first responders. Just let us know when you check in and bring valid ID. It is our way of thanking those who serve and our AAA neighbors.

Question 7

Do you have a military discount?

Accepted Answer

We do. Active-duty and veteran military members receive a 10% discount at RPM Auto Repair. Please present valid military ID when you visit.

Question 8

Do you offer a first responder discount?

Accepted Answer

Yes. First responders receive a 10% discount as our thank-you for your service. Just show valid ID at check-in.

Question 9

Is there a AAA member discount?

Accepted Answer

Absolutely. As a AAA Approved Auto Repair facility, we offer AAA members a 10% discount. Mention your AAA membership when you drop off your vehicle.

Question 10

Do you do smog checks?

Accepted Answer

Yes, we perform California smog checks and inspections at our Riverside shop. If your vehicle needs a repair to pass, our ASE Master Certified technicians can diagnose and fix it, then verify it passes. Call (951) 653-4777 to schedule.

Question 11

Can you help if my car failed its smog check?

Accepted Answer

Definitely. We diagnose the cause of a smog failure, explain your options with a written estimate, complete the repair, and re-verify the vehicle. We service all makes and models, including hybrids and diesels.

Question 12

Do you accept fleet accounts?

Accepted Answer

Yes, we accept all fleet services and welcome local business fleets of every size. We offer priority scheduling, preventative maintenance programs, and clear records to minimize downtime and keep your vehicles on the road. Call (951) 653-4777 to set up a fleet account.

Frequently Asked Questions

All Questions

Still Have Questions?

Frequently Asked Questions

All Questions

What warranty do you offer on repairs?

Is your warranty valid outside of Riverside?

Does the warranty cover both parts and labor?

Do you accept insurance for collision repairs?

Can you work directly with my insurance company on a collision claim?

Do you offer any discounts?

Do you have a military discount?

Do you offer a first responder discount?

Is there a AAA member discount?

Do you do smog checks?

Can you help if my car failed its smog check?

Do you accept fleet accounts?

What kinds of fleet vehicles do you service?

Do you service hybrid and electric vehicles?

Do you work on diesel trucks?

Do you service European and import vehicles?

What payment methods do you accept?

Do I need an appointment, or can I walk in?

Do you offer free estimates?

Do you specialize in high-end and luxury vehicles?

Can you service exotic and European luxury cars?

Will servicing my luxury car here affect its warranty?

Are you a full-service mechanic shop?

Do you have mechanics who work on luxury and exotic cars?

Where is your shop located?

Are you near the 215 freeway?

What are the warning signs of an oil change problems?

How much does the oil filter service cost in Riverside?

Is the oil level covered by your nationwide NAPA warranty?

What happens if I ignore an oil leak?

Still Have Questions?